Terms and Conditions for Detailers of Naples

Welcome to Detailers of Naples. By using our services or accessing our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before using our services. If you do not agree with any part of these Terms, you must not use our services.

1. General Provisions

These Terms govern the use of services provided by Detailers of Naples, including but not limited to vehicle detailing, ceramic coating, paint correction, and other related services (the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. We may modify these Terms from time to time without prior notice. It is your responsibility to review these Terms regularly to ensure you are aware of any changes.

2. Services

Detailers of Naples offers professional detailing services for vehicles. The scope of services provided will depend on the package selected by the customer. Each service is subject to availability, and we reserve the right to modify or discontinue any service without notice.

Booking and Payments: To book a service, you must provide accurate and complete personal information. Full payment or a deposit may be required at the time of booking. We reserve the right to cancel or reschedule any appointments if necessary.

Cancellations and Rescheduling: Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment time. Failure to do so may result in forfeiture of any deposit paid. In cases of extreme weather or other unforeseen circumstances, we reserve the right to reschedule your appointment.

3. Use of Website

The use of our website is subject to these Terms. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

Prohibited Uses: You may not use the website to transmit any unlawful, harmful, defamatory, abusive, or otherwise objectionable content.

Intellectual Property: All content on the website, including text, graphics, logos, and images, is the property of Detailers of Naples and protected by applicable copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written consent.

4. Customer Responsibilities

By booking our Services, you agree to the following:

Access to Your Vehicle: You are responsible for providing us access to your vehicle at the agreed time and location for service. Failure to provide access may result in cancellation fees.

Pre-Service Inspection: You agree to allow us to inspect your vehicle before starting any services to note any pre-existing damage or concerns. We are not liable for any damage that is not caused by our service.

Condition of the Vehicle: You are responsible for ensuring your vehicle is in a condition suitable for our services. This includes removing personal items from the interior. We are not liable for any loss or damage to personal belongings left in the vehicle.

5. Pricing and Payments

Pricing: Our service prices are subject to change without notice. The price you pay for a service will be the price in effect at the time of booking. We strive to keep our pricing accurate, but we reserve the right to correct any pricing errors.

Payment Methods: We accept various forms of payment, including credit cards and other electronic payment options. Payment is required at the time of booking or upon completion of the service, as applicable.

Refunds: Refunds may be issued on a case-by-case basis for services not provided in full or due to other errors. Refunds will be processed according to our refund policy.

6. A2P Messaging (Application-to-Person)

Detailers of Naples may send text message notifications and updates (A2P messaging) to customers regarding their appointments, promotions, or other service-related communications.

Consent: By providing your phone number during booking or while using our website, you consent to receiving A2P messages from us.

Opt-Out: You may opt-out of receiving these messages at any time by replying with “STOP” or contacting us. Standard messaging rates may apply according to your mobile carrier.

Liability: Detailers of Naples will not be responsible for any costs or fees incurred due to A2P messaging, including data or message charges by your mobile carrier. We strive to protect your information but are not liable for any unauthorized access or interception of these messages by third parties.

7. Limitation of Liability

To the maximum extent permitted by law, Detailers of Naples shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services, including but not limited to, damage to your vehicle or personal property.

In no event shall our total liability exceed the amount paid by you for the service in question.

8. Warranties

We aim to provide high-quality services, but we do not guarantee any specific outcome or result from using our services. All services are provided “as is” and without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Dispute Resolution

In the event of any disputes arising from or related to these Terms or our Services, the parties agree to attempt resolution through good-faith negotiation. If a resolution cannot be reached, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any arbitration shall take place in [Naples, Florida].

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Detailers of Naples

Email: info@detailersofnaples.com